Trusted UK Immigration Services

Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: client@tsimmigrationhk.com

Post: Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central, Central, Hong Kong

What information we collect, use, and why

We collect or use the following information:

Names and contact details (including addresses)
Gender
Occupation
Date of birth
Marital status
Third party information (such as family members or other relevant parties)
Payment details (including card or bank information for transfers)
Financial data (including income and expenditure)
Transaction data (including details about payments to and from you and details of products and services you have purchased)
Usage data (including information about how you interact with and use our website, products and services)
Employment details (including salary, sick pay and length of service)
Credit history and credit reference information
Health information (such as medical records or health conditions)
Criminal records data (including driving or other convictions)
Information relating to compliments or complaints
Records of meetings and decisions
Website user information

Racial or ethnic origin
Political opinions
Biometric information (where used to identify someone)
Health information

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information:

Consent: we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract: we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Consent: we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract: we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Consent: we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract: we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

Directly from you
Publicly available sources

How long we keep information

Type of record	Retention period	Reason for retaining
Compliance and regulatory records, such as risk registers	Registers should be updated regularly but retained indefinitely. Superseded registers should be deleted after seven years.	Evidential and business reasons
Marketing and business development records	Three months from last active engagement with client or potential client	Evidential and business reasons
Client records	Seven years from the date we know or have reasonable grounds to suspect the business relationship has come to an end.	Statutory limitation periods; Evidential and business reasons

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

Last updated

11 November 2024