Trusted UK Immigration Services

Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

We handle your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

Contact details

Post: Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central, Central, Hong Kong

What information we collect, use, and why

We collect and use your personal data to provide immigration consultancy services to you, to comply with our legal obligations, to respond to your enquiries, and to communicate with you about your matter. We only collect information that is necessary for these purposes.

The types of personal data we collect include:

Name and contact details (including address, email and phone number)
Date of birth
Nationality and immigration history
Passport and identity document details
Travel history
Employment and financial information relevant to your matter
Family and dependant information (where applicable)
Any other information you provide to us in connection with your matter

Your rights

Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to request access to the personal data we hold about you, and to request correction of any inaccurate personal data. To make a data access or correction request, please contact us using the contact details at the top of this notice.

Type of record	Retention period	Reason for retaining
Compliance and regulatory records, such as risk registers	Registers should be updated regularly but retained indefinitely. Superseded registers should be deleted after seven years.	Evidential and business reasons
Marketing and business development records	Three months from last active engagement with client or potential client	Evidential and business reasons
Client records	Seven years from the date we know or have reasonable grounds to suspect the business relationship has come to an end.	Statutory limitation periods; Evidential and business reasons

How to complain

If you have concerns about how we handle your personal data, you can contact us using the details at the top of this notice.

You also have the right to make a complaint to the Office of the Privacy Commissioner for Personal Data (PCPD) if you have concerns about how we handle your personal data. You can contact the PCPD at www.pcpd.org.hk or on 2827 2827.

Last updated

26 April 2026